This is a great quote. There should not be a "size fits all" approach and the great news is, with the recent innovations within the legal industry, in-house teams and C-Suite execs have a number of options, from LPO models at the junior end, to alternative law firms like Halebury, providing flexible resourcing at the senior end.
It is essential for buyers of legal services to have a good understanding of the options they have available to them.
'In the past we haven't articulated our buying strategy as fully as we could. What's changed most notably is there isn't a one-size-fits-all approach. It would be great if firms had more strategic conversations with us, otherwise it tends to be very tactical and matter-in-hand. It's not often at a higher level. In the worst case, it's a bit like having a talk with a plumber as opposed to an interior designer.'
