I love this interview with Richard Tapp.  He clearly sees the value of putting people at the forefront of innovation and change.  The need to get your objectives and strategy in place, your people and then layer your technology is clear.

The need for 'intellectual curiosity' in his team  is also interesting.  It's not enough to just be technically proficient.  A passion and understanding of the business your in makes all the difference.  Richard's passion certainly comes through here and I suspect there'll be more awards for him and his team down the line.